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WELCOME TO Brian's Custom Flooring Inc
I purchased my tile and ditra underlayment from Brian's Custom Flooring. I decided to install the material myself- for the first time ever. When I called Brian's for help from time to time, they were very eager to help and gave me tips that I would have never known about unless I called.
I'm very satisfied with my choice of going with Brian's for my tile and supplies.
Once Again, thank you for doing a great job! The hardwood floors and the sunroom carpet squares all look wonderful. Rick did an outstanding job, as usual, and your price was fair for a job very well-done. Thanks so much!!!!
Mr. & Mrs. Telehany
Mr. & Mrs. Telehany
Letter from First Project:
First of all, I want to compliment you on your choice of staffing. From my first visit to your company, I was very much impressed with the knowledge of your sales consultant and the way they handled their customers. They were very honest and extremely dedicated to your reputation and installation. They helped steer us in the right direction and select a flooring based on our living style so that we would not be dissapointed in the future. Your staff was also very accommodating in the preparation of our quote and offered us several options based on our financial needs.
Secondly, we met Rick. Another very polite individual and it was all about me. What where my needs and wants for the next 3 days during his installation time? This approach just made me comply with whatever he felt was the best way to progress, and needless to say I followed his directions and guidance. Rick worked a full 12 hours for the first three days and was very meticulous with the total install from the selection of the pattern of the wood, down to the putty in the nail holes. He was a very neat and very conscientious worker. He continued to sweep up the dirt he created as he went along and never damaged any part of the walls of the rooms that he was working in. He helped us understand the install and the care and maintenance of the flooring.
In working with both these individuals, it is very easy to tells how dedicated they are to your company, and how they really enjoy working for you. This in itself tells me so much about the longevity of your company.
Please extend my sincere thanks to your staff for being patient, kind and very professional during this most recent purchase and install. I am looking forward to returning to your company for my future needs.
-Mr. & Mrs. Reiker
Letter From Second Project:
After Rick had installed our hardwood flooring, my wife and i knew we would return for our kithcen needs. The reason is, not the great price, but the professional service, professional installation, and professional courtesy. I hope most of your customers realize that when they do business with you and your company that there is superior quality in the products that you offer and the installation process (meaning your installers go above and beyond to make the end result more pleasing than anticipated). These installers (Rick) perform their installations like it was their own home and take pride in their accomplishments. We will always suggest Brian's Flooring to all of our friends in family.
- Mr. & Mrs. Reiker
Mr. & Mrs. Reiker
We wanted to extend our deepest appreciation for all that you have done for my dad. It begins with you, Brian, in helping him select the perfect floor covering for his home. A "thank you" to Rick and Geoff for the professional workmanship in helping to makes his home beautiful. We also understand that both Rick and Geoff were very thoughtful to his needs- Thank you so much for a great job!!!!!
Serving: Addison, Athens, Athens Township, Beaver Dams, Big Flats, Bradford, Campbell, Chemung, Col X Rds, Columbia Cross Roads, Corning, E Lawrencevle, East Smithfield, Elmira, Elmira Heights, Elmira Hgts, Elmira Hts, Erin, Horseheads, Lawrenceville, Lindley, Lowman, Millerton, Millport, Montour Falls, Newfield, Odessa, Painted Post, Pine City, Pine Valley, Rock Stream, Savona, Sayre, South Waverly, Spencer, Tioga, Troy, Van Etten, Watkins Glen, Waverly, Wellsburg, and vicinities.